Ottawa IT Support and Services

07 August, 2023

Starbeam has two locations in Ottawa Capital Region for your convenience - one in the East end of the city and one in the West. Our team of technicians and consultants have the expertise spanning today’s best-in-class technologies, which will allow your organization to lower cost, increase agility, improve efficiency, and succeed in today’s competitive markets. We bring proven expertise in 24x7 IT technical support, helping you concentrate on your business, while we ensure smooth IT operations.

From technical to strategic environment, we move your business forward. We constantly monitor your IT infrastructure, optimizing the performance and improving network availability for seamless and uninterrupted functioning of your network around the clock.

Our Technical Services include

  • IT Project Management
  • Operating system integration
  • Email and Antispam systems
  • Remote desktop management services
  • Full IT infrastructure deployment: Servers,Workstations and Storage
  • Network and Wireless deployment
  • Server and Workstation Patch Management
14 August 2023

How can we help?

By Phone

613.745.4833

By Email

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Online

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Services Provided in Ottawa

Starbeam support team is available around the clock to ensure that your systems are up and running when you require them the most. We ensure that all your systems (servers, firewalls, storage devices) and applications are fully operational and continuously monitor for any issues.

Over the years, we have developed a flexible and personal approach in providing IT Solutions. We build each relationship individually in order to meet our clients' unique business goals. With that approach, our clients have full access to our entire pool of experts - from front desk support personnel to senior system administrators.

Our staff is located locally and is available to meet in person.

Managed IT Services

Let IT experts manage your IT infrastructure

With managed IT services, you can delegate certain IT operations to Starbeam. As a result, our local IT experts undertake responsibility for the monitoring, managing, and problem solving for your IT systems, while you focus on smoothly running your business, without any IT-related distractions

Your benefits for having managed IT 

The managed IT services model prevents any IT issues at the initial stage, before they turn into real problems that need to be fixed.

With managed services you pay a regular monthly fee to maintain computer health, rather than an hourly fee to fix any unexpected issues. A healthy network of a client reduces our costs as well, and we pass on these savings to you.

Starbeam has helped clients save tens of thousands of dollars a year while giving them a stable, easily maintainable network.

  • No need to worry about budgets or blocks of hours: we work with you until the problem is fixed
  • Lower your total cost for IT support
  • 24/7 proactive systems management and monitoring
  • Increased staff productivity
  • Stronger alignment of IT with business goals

Business Essentials

Business IT infrastructure
IT security
Business continuity planning
Managed IT Solutions (fixed fee support)
Network design and implementation

We Support

Networking and Communications devices
Workstations, desktops and laptops
Servers and Storage devices
Peripherals (phones, tablets)
Printers, scanners and other input devices
Across all operating systems

Customized Services

Budget-focused management plans
Proactive IT Support and technology management
Asset management and planning
Vendor management
Software training and support

We're here to help!

Let us know how we can assist you.

Starbeam Systems

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